Ordering Online
Placing Your First Order
We strive to make your ordering process quick and easy as possible. Please place your order online.
Find the Items You Want
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Browse by Category (On Left Hand Side).
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Search by Keyword or Item Code (Top Right Corner).
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Most Items are available by Bag or Case.
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Click on an item for More Information.
Add the Items to Your Shopping Cart
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Select A Size. If Applicable, Use the Dropdown to select a size.
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Enter your Quantity (1 – Default Quantity).
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Add Items to Your Cart.
Shopping Cart page
From here you can:
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Update Your Cart: Change Quantities, Remove Items, Apply Promo Codes
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Continue Shopping: Browse for Other items
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Checkout: Submit Your Order
Checkout Your Order
Once You Choose to CHECKOUT, you will be guided through the process of placing your order.
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Sign In/Create a New Account
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Enter a Shipping Address
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Your Shipping Method is Defaulted to Ground, then Click CONTINUE CHECKOUT
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Enter Your Billing Address (May be Copied from the Shipping Address), then Click CONTINUE CHECKOUT
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Provide Payment Information
We accept all Major Credit Cards
Enter Name on Card
Card Number
Expiration Date
Security Code (CVV Code) for Your Protection

Then Click CONTINUE CHECKOUT
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Review and Submit Your Order
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You will receive an Order Confirmation to the Email provided
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The charge will show up on your credit card statement as "CWI Medical, LLC"
Check Your Order Status
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Track Your Order
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Enter in Your Order Number
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Enter in Your Provided Email Address
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Click TRACK ORDER
Your details are 100% safe. CWI Medical does not share or sell your account, credit card, and order number information with any third party. Thank you so much for your order. We appreciate your business!
CWI Medical uses safe, secure 128-bit SSL encryption, the highest security checkout available on the internet. We will NEVER sell or share your personal information. For more info, see our Privacy & Security Policy.
Ordering Offline
Phone Orders:
Customer Service: 1-877-9-CWIMED. If calling to place your order, please have your credit card ready. Customer Service phone service hours are Monday through Friday 8:00 am - 6:00 pm EST. We accept all major credit cards.
Money Orders or Checks:
For money orders or checks, please print and fill out this form completed with money order or check. For money orders, we'll ship the day the payment is received. For checks, we'll ship as soon as the check clears.
Money Order and Check Form
Fax Orders:
For fax orders, please print and fill out this form and than fax to CWI Medical Customer Service at 1-631-753-8394.
Fax Order Form
Please Note:
Before sending a Check, Fax Order or Money Order please call us toll-free at 1-877-9-CWIMED (1-877-929-4633) or email us at info@cwimedical.com to verify Shipping Charges to avoid any potential delays in processing your order. Customer Service hours are Monday through Friday 8:00 am - 6:00 pm EST.
Picking Up an Order:
To save on shipping or for in-person service. You are very welcome to come to our headquarters to pick up your order, see products, and get free samples. For expedited service, please call ahead with your order, or schedule an appointment with CWI Medical Customer Service at 1-631-753-8394.
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